Q; How do I file a complaint or response with TICA?
A: It is your obligation to be familiar with the TICA rules regarding complaints and disciplinary actions prior to submitting a complaint or response. Complaint forms are available from the TICA office or on our website at complaint form. Neither the TICA office or the legal committee can assist you in determining what information or documentation to submit in support of a complaint or response.
Q: Is there a fee for filing a complaint or response with TICA?
A: The fee for filing a complaint is $75.00, plus $2.00 for each page over 10 pages. The response fee is zero for up to 10 pages, plus $5.00 for each page over 10 pages. You may not reduce pages or text to reduce the number of pages you submit.
Q: My complaint is regarding a TICA judge. How would such a complaint be handled?
A: You may file either a formal or informal complaint against a judge. An informal complaint may be sent directly to the Judging Administrator. There is no filing fee for such a complaint and TICA will take no direct action based upon a informal complaint. However, this information is placed in the judge's file and is reviewed when the judge seeks advancement. A formal complaint may be filed against a judge using the general complaint guidelines and by paying the appropriate fee. Such a complaint is handled as provided in this FAQ.
Q: What is the proper format for a complaint or response?
A: Your complaint or response, and all attachments, must be submitted on 8 1/2 x 11 paper (or standard size paper for those from outside North America), single sided. No post-its, small pieces of paper, or other under or oversized attachments are allowed. The text must be clearly legible. Your complaint must contain the specific TICA rules that you contend were violated.
Any supporting documentation and information must comply with the applicable rules. Any person providing supporting documentation that is not a party must be identified by full name, address and telephone number. The location of the originals of any documents submitted must be provided. Government records submitted by complaining parties must be certified.
Q: TICA rules require sworn statements. How should those statements best be submitted?
All supporting declarations, as well as the complaint, should be sworn before a notary public or the equivalent.
Q: Can I submit further information or documents later?
A: You should submit all the pertinent information with your complaint or response. Please do not submit supplemental documentation or information after you have filed your complaint or response, as it will not be considered.
Q: Can I telephone or email the office or the legal committee regarding my complaint?
Q: What is the status of my complaint?
A: Neither the TICA office or the legal committee provides status reports of any kind regarding pending complaints. If you have received a receipt from the TICA office for your filing fee, your complaint is being processed.
Phone: (+1) (956) 428.8046
Fax: (+1) (956) 428.8047
THE INTERNATIONAL CAT ASSOCIATION
P.O. Box 2684, Harlingen, Texas 78551
Q: When will I know the outcome of my complaint?
A: If your complaint was filed less than 120 days prior to a meeting of the board of directors (held 2 times a year - in May and the week before Labor Day), it is likely that your complaint will not be reviewed at that meeting, but at the following meeting. You may expect information of the initial action taken on your complaint approximately four to six weeks following the board meeting at which your complaint is reviewed.
Q: What action will be taken on my complaint?
A: Each complaint is reviewed individually, and therefore it is impossible to indicate what the outcome will be until that complaint is reviewed. Generally, TICA does not take any action on disputes between breeders or get involved in any sort of contractual disputes. However, if a written agreement provides that a TICA registration will be provided with a pet cat, generally the breeder is expected to comply with that agreement.
If you have a dispute with a breeder, some breeds have breed-specific organizations which may deal with those types of disputes, for example, MCBFA (the Maine Coon Breeders and Fanciers Association) and TIBS (The International Bengal Society).
The initial action taken by the board of the directors is usually either no action, at which point the complaint is closed, or the matter is set for hearing at the next board meeting. However, other action can be taken at the initial review.
Please note, TICA does not take "reports" on health issues.
Generally, TICA does not take any action on health issues. This is generally more suitable for a civil action.
Q: Did TICA receive a response to my complaint?
A: If a response to your complaint is received, a copy will be forwarded to you.
Q: A response to my complaint was received; can I submit further information or documents?
A: Please do not submit a rebuttal to that response without a request by the legal committee that you do so.
Q: Can I provide information or documentation that will not be disclosed to the other party to the complaint?
A: Information provided in complaints and responses is not confidential; the entire complaint is forwarded to the responding party, and the entire response is forwarded to the complaining party.
Q: I have filed a complaint with TICA. Can I distribute that information?
A: TICA cannot generally control statements made by individuals. However, TICA does not consider that it is in the best interest of TICA, the cat fancy as a whole, or to be to the benefit of cats in any way for complaints or allegations against TICA members, exhibitors or breeders to be posted to email lists or otherwise distributed.
Q: I do not live in the United States and I received a copy of the Complaint, only several days before a response was due: