Step-by-Step Instructions

Our Knowledge Base has Step-by-Step Instructions to help you request some of our services. Select a category to see the topics for that category. Click on the topic and you will be taken to the information for that topic. You can use this link to return back to the initial page which also provides a search function.

Knowledge Base - TFMS Menu Structure

Here are the different sections of the TFMS user interface:

Search

The "Search" function in TFMS is very powerful. Instead of looking for something in the menu, you can let TFMS do the searching for you. Currently the search function will find results in the following items:

Cats
Litters
Cases

E.g. if you enter "Fluffy" as a search term, TFMS will find any cats, litters, or cases that mention "Fluffy". You can even look for something like "Registration" and it will find all cases that mention "Registration".

We are working on also building out our Knowledge database to help you find where to request the kind of service you are looking for. Unfortunately, this is not available yet.

User Menu

The User menu contains various things that revolve around you. The following items are available:

User Information (your name and address - here you can also change your email address)
Settings (some settings around your location and email notifications)
My Invoices (all of your previous invoices - includes invoices migrated from TDS)
My Cases (all case that are open, closed, or awaiting payment)
My Membership (information about your membership in case you are a member or the option to join TICA as a member if you are not a member yet)
Log Out